Order Information

Return

30 Day Returns: Our hassle-free 30-Day Money-Back Guarantee is designed to give you peace of mind.

Changed your mind? If you aren't delighted with your purchase, you can return a product within 30 days and We will happily refund the purchase price.
It's easy to return a product:

  • Log into your KIBO/ Shopatron account to initiate a return.
  • We email you instructions for returning your product.
  • Ship your unused product, in its original packaging, to the address identified in our email.

If you have any questions or problems regarding the returning process, please call:  (877) 412-7467 + order number or via e-mail: https://kibo.force.com/consumersupport/s/contact-support

Please Note:

  • Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders.
  • You are responsible for shipping the products back to Us. We recommend using a trackable shipping method.
  • Individual products may be excluded from this guarantee. Check the product description before you place your order.