The statutory warranty period is 2 years from the date of purchase. When you register your device on our homepage, you will receive a warranty extension of 3 years (thus not 2 but 5 years) from the date of purchase. If you have not yet registered your device, it is important that you retain your proof of purchase and send us a copy of it in the event of service. Only then can you make a claim under the statutory warranty.
Within the period of warranty, faulty parts will be repaired or replaced free of charge. Defects caused by wear and tear or improper use (like battery leakage, liquid in the casing,…) are excluded from warranty. Earphones and batteries are also excluded from warranty. Warranty service neither prolong nor renew the period of warranty.
For USA Warranty questions, contact: Ortovox.warrantydeuterusa.com
If you have not yet registered your device, do it now and extend your warranty.