Stubaital
Athlete: Team ORTOVOX
Photo: Hansi Heckmair

Service Mountainwear

Warranty / Repair

Only the best raw materials are used for our garments. Thorough production and a multi-level quality control ensure a high quality standard. The utilized wool fabrics made out of Merino and sheep’s wool are natural products offering unique properties. They vary according to the raw material so they need a special user’s care.

If you originally bought your ORTOVOX garments from an authorized ORTOVOX dealer, we grant a two (2) year ORTOVOX factory warranty on defects in material or workmanship for all of our garments.

The sportswear sales receipt date initiates its warranty period. Defects caused by normal use, wear and tear, accidents or improper use are excluded from warranty. In case of warranty, we repair or replace the product. Warranty services neither prolong nor renew the period of warranty. We contact you when the defects aren’t covered under warranty.

SERVICE ADDRESS

Please send your defective mountainware, safety product or backpack to your national ORTOVOX representative.

You find your local ORTOVOX representative HERE.