The difference is in the back length and the size of the protector.
Note the following size specifications for the protector to ensure optimized protection against injury:
FREE RIDER 14S and 22S:
Back length: 36–44cm
FREE RIDER 16 and 24:
Back length: 42–50cm
FREE RIDER 18L and 26L:
Back length: 47–55cm
The indicated size specifications are advisory only. Because the relationship between height and back length is different for everyone, you should always try on the backpack at a specialist dealer.
More information on back lengths can be found HERE.
Contact your dealer, who can then request the required replacement parts from us.
Bring the defective backpack to your dealer. The dealer will then contact us and send the product to us. We will inspect the product and, if it is covered by the warranty, it will be repaired, exchanged or refunded.
If you would like your product returned regardless, please notify us of this in advance. If we provide a refund, we will keep the item.
As a general rule you can use any hydration system. For ORTOVOX backpacks we recommend the 2L or 3L Steamer hydration system from Deuter.
Hydration system compatibility is one of our backpack standards. This means a hydration system can be used in any current ORTOVOX backpack.
All ORTOVOX shovel and probe models fit in all ORTOVOX backpacks with an extra safety compartment or a fastenings for safety equipment in the main compartment.
No! The AVABAG system can only be fitted in backpacks that have the word AVABAG in the product name.
Because the seams aren’t taped or welded, the backpacks can only be said to be “water-resistant” and not “waterproof”. In addition, some of the zippers that are used are water-resistant but not waterproof. We use coated fabrics that guarantee a water column of at least 1500mm for all of our backpacks. If the backpack will be used often in heavy rain, we recommend using a rain cover.